Technical Services Department
Quality
- ISO 9001 The Telesis Quality Management System is ISO-9001-2000 certified.
All Telesis components and systems must pass rigid, pre-determined quality
standards.Technical Services & Support We back our customers
with support and service for every system we build - worldwide. This includes
on-site installation and start-up by our experienced Field Service Engineers.
They'll even train your operating personnel - further assurance that your
Telesis Marking System will perform dependably.
We back our customers with support and service for every system we build
- world-wide. This includes on-site installation and start-up by our experienced
Field Service Engineers. They'll even train your operating personnel - further
assurance that your Telesis Marking System will perform dependably.
What our customers are saying...
I've been in the metalworking industry for more years than I care to count. All too frequently getting service after the bills have been paid is difficult. In our case the integrator is no longer in business, but Telesis was there to ensure that our system was operating within the proper parameters. Your Technician Chris was knowledgeable and more than willing to help us sort through some mechanical problems unrelated to the laser system itself. This type of customer service demands acknowledgement. I commend you and your staff and you may rest assured that, when the need arises, Telesis will be at the top of our list when considering laser marking systems.
Dennis N. Price
Quality Systems Manager
SGS Tool Company
What separates Telesis from the others is the way they believe in and stand behind their products. In our business, we see everyone prior to purchasing. It's after the initial purchase where we really need you - and Telesis "delivers".
Jeremy Tincher
Manufacturing Engineer
Smith & Nephew, Inc.
For more customer comments, click here
Telesis
is the leader in Product Identification and Traceability Technology. Our
wide range of PINSTAMP® Permanent, Programmable Marking Systems and ProScript®
Lasers are fast and durable. They are relied on in thousands of manufacturing
environments every day, throughout the world. All Telesis systems - whether
standard or custom engineered - are backed by a global network of knowledgeable
Sales and Service Professionals.A new Marking System from TELESIS is a long-term
investment in productivity. Its operation, maintenance and care are crucial
to your bottom line. Following are a number of valuable support programs
to assist you and your Production Staff.At Telesis, we're dedicated to support
you for the life of your Marking System. We're with you 100% of the way.Preventive
Maintenance ProgramsTelesis "PM" Programs can be tailored to your specific
needs and product marking equipment. Do you prefer an annual, planned program,
or just periodic service to clean, repair and assess your Telesis Marking
Systems?
Have
a technical question or concern? Call our Technical Services Department
at 1.800.867.8670. Telesis Service Technicians are available
24 hours a day - every day - to help you. Often, they can troubleshoot and
fix a problem over the phone, saving you time and money.
At Telesis, we're dedicated to support you for the life of your Marking
System, We're with you 100% of the way.
Customer Field Service
Technical Service
Sales Department